Teller

• Provide effective customer service by answering customer questions and troubleshooting issues with ATM/Debit cards, online banking, and other account related issues.
• Process a variety of financial transactions for bank customers including retail and commercial deposits, withdrawals, accepts loan and utility payments, etc.
• Balance cash drawer daily and verifies cash being returned to the vault.
• Participate in the branch opening and closing procedures and adheres to established security practices to ensure safety of the branch, staff, and customers.  
• Recognize opportunities to cross-sell the Bank’s other products and services, refers customers to appropriate staff as needed.
• Comply with and works toward branch goals to achieve or exceed branch growth potential. 
• Ensure compliance with all Bank policies, procedures and processes, and all applicable state and federal banking laws, rules, and regulations.
• Adhere to Bank Secrecy Act (BSA) responsibilities that are specific to the position.

Qualifications:

• High school diploma or (GED) required; and 1 year of cash handling or customer service experience preferred.
• People Friendly! 
• Ability to count currency, coin, and negotiable instruments.
• Experienced with Windows-based computer applications and Microsoft Office.
• Excellent communication skills.
• Ability to work independently and as a team member.
• Detail oriented.
• Basic math skills.
• Good organizational and time management skills.

 Physical Demands and Work Environment:

• Mobility sufficient to perform activities required of position, including travel to branch locations
• Manual dexterity for the functional operation of office equipment, such as computers, calculators, etc.
• Ability to actively engage in necessary communications with internal and external customers.

Queenstown Bank provides paid training and great benefits:

• Insurance for you & your family's needs:  medical, dental, vision, life, pet, critical illness, accident, universal life w/chronic care & more!
• Short & Long Term Disability
• Flexible Spending Accounts
• Paid Time Off
• Up to 12 Paid Holidays, including your birthday!
• 401(k) w/100% match on the first 3% of employee deferrals and 50% match on the next 2% of deferrals
• $5,000/annually for Tuition Reimbursement for relevant classes
• Discretionary annual bonus
• Employee discount benefit program, powered by LifeMart®, Verizon, Benefit Hub and Blue 365.  Discounts include top brands for travel, hotels, childcare, cars, groceries, cellular service, wellness and much more.

Queenstown Bank of Maryland is an Affirmative Action/Equal Opportunity/Everify Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.