Better Business Bureau Serving Greater Maryland

About Us

In an age where consumers are overwhelmed with choices and information, finding reliable and unbiased information can be a challenge. Over 33 million businesses are in North America and shoppers. How do you find one you can trust? For over 112 years, BBB of Greater Maryland has stood as a beacon leading buyers to the Sign of a Better Business?.

We do this by:

Setting and Upholding Standards: BBB established 8 standards for ethical business behavior, ensuring that nearly 400,000 Accredited Businesses adhere to these principles.

Providing Trustworthy Reviews: We offer more than 4 million BBB Business Reviews, helping consumers identify businesses they can trust.

Ensuring Honest Advertising: Each year, BBB evaluates thousands of advertisements to confirm their credibility, so consumers can rely on the claims made.

Evaluating Charities: We assess the practices of numerous charities, providing transparency to donors about how their contributions are utilized.

Guiding Businesses: BBB coaches businesses on maintaining ethical standards and building stronger, more trusting relationships with their customers.

BBB offers a wide range of national and local consumer services both online and in person, reaching millions of people annually. We foster honest and responsive relationships between businesses and consumers, instilling confidence and advancing a trustworthy marketplace for all.